Frequently Asked Questions

Where are you located?

We are located at 5999 Monkland Avenue
Montréal, QC H4A 1H1

What are your hours of operation and pick up hours?

Montreal Location - 5999 Monkland Ave, Montreal, Qc

Wednesday to Friday 8:30am-5:30pm

Saturday to Sunday 10:00am-5:00pm

Do you have a delivery option?

Yes — delivery is available through Uber Eats. Just search "Buono Bites" on the Uber Eats app or website to order for delivery. To pick up, order directly on our site and collect at our Monkland shop.

When will my order be delivered?

Delivery times are set by Uber Eats based on your location and courier availability. For pickup orders placed on our website, we'll have your order ready at our Monkland shop — please allow ~24h for made-to-order items.

Can I place a corporate or special event order?

For inquiries about special orders, please email us at info@buonobites.ca

How long in advance must I place my order?

Depending the product order can be place 24hours in advance.

Can I get a refund on my order?

We will issue a full refund when notified one week prior to your delivery/pick up date.

Are you products nut free?

We offer nut-free flavours but bake in an area where nuts are used and therefore we do not recommend consuming if you have a serious allergy.

Do you offer gluten-free or vegan products?

Unfortunately, we do not offer gluten-free or vegan products.

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Frequently Asked Questions