Frequently Asked Questions

Where are you located?

We are primarily located in Vimont, Laval

We also have a Pop Up Shop open during the month of December located Downtown, Montreal

What are your pick up hours?

Laval Location - 2266 Rue De Monte Carlo, Laval, Qc

Weekday pick ups are from 5pm-6pm. Weekend pick ups are from 10am-12pm.

Downtown Pop Up Location - 443 Ave Viger Ouest, Montreal, Qc

Weekday pick ups are from 11am-3pm. Weekend pick ups are from 11am-3pm.

Do you have a delivery option?

Yes, we offer delivery Wednesday-Sunday. You may find out if your area is eligible for delivery at checkout.

When will my order be delivered?

Delivery during the weekday run from 8am-5pm & weekends from 8am-5pm. Hours may differ for holidays.

Can I place a corporate or special event order?

For inquiries about special orders, please email us at info@buonobites.ca

How long in advance must I place my order?

Depending the product order can be place 24hours in advance.

Can I get a refund on my order?

We will issue a full refund when notified one week prior to your delivery/pick up date.

Are you products nut free?

We offer nut-free flavours but bake in an area where nuts are used and therefore we do not recommend consuming if you have a serious allergy.

Do you offer gluten-free or vegan products?

Unfortunately, we do not offer gluten-free or vegan products.

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